✓ Guarantee & Warranty

At Spex4less, we're committed to your complete satisfaction. We offer a comprehensive protection package that includes a 30-day satisfaction guarantee, a 12-month warranty, and an optional accidental damage plan. Our goal is to ensure you're completely happy with your glasses and protected against any issues that might arise.

30-Day Satisfaction Guarantee

If you're not 100% satisfied with your glasses for any reason at all, simply return them within 30 days for a full refund. No questions asked, no hassle.

  • ✓ Full refund within 30 days
  • ✓ No questions asked
  • ✓ Any reason accepted
  • ✓ Free returns included
12-Month Warranty

All our glasses come with a 12-month warranty against manufacturing defects. We manufacture to the highest possible quality standards and stand behind our products.

  • Covers manufacturing defects
  • Frame and lens protection
  • Free repair or replacement
  • Valid for 12 months
Accidental Damage Plan

Optional coverage that protects your glasses against accidental damage. From scratches to sitting on them, we'll replace them free of charge.

  • Optional extra coverage
  • Protects against accidents
  • Free replacement
  • Quick turnaround

Coverage Examples

What's Covered and What's Not

Covered by Warranty

  • • Manufacturing defects in frames
  • • Lens delamination or coating issues
  • • Frame breakage due to material defects
  • • Prescription errors from our side
  • • Loose screws or frame alignment issues

Covered by Accidental Damage Plan

  • • Scratched lenses
  • • Broken frames from drops
  • • Damage from sitting on glasses
  • • Sports-related accidents
  • • General wear and tear

Not Covered

  • • Intentional damage
  • • Loss or theft
  • • Normal wear and tear (without accidental damage plan)
  • • Prescription changes

30-Day Satisfaction Guarantee

  • • Any reason at all
  • • Style doesn't suit
  • • Changed your mind
  • • Fit issues
  • • Any other concerns

Find the Perfect Eyewear with Our Satisfaction Guarantee

Hear it from our customers

Phillip

Very happy with my glasses. It's easy to navigate through the web site, and once your order has been placed, you receive progress updates - although to be honest, the process was a lot quicker than I thought. Plus, I am really happy with the quality, look, and feel of my glasses. I would definitely use Spex4Less again.

Ron

I always use Spex4Less and have always received a great service. I made a mistake ordering incorrect lenses and it was dealt with literally within 10 mins (I live close by and called in). The lady I dealt with was great and I wouldn't buy glasses from anywhere else.

Steve

It's always a five star experience. I've been using Spex4Less for many years now. They are extremely helpful and very careful to make sure they have the correct details. The prices are very competitive and the turn around times are surprisingly quick. What's not to like?

Frequently Asked Questions

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