Delivery Information
At JP Opticians, we're committed to getting your eyewear to you as quickly and smoothly as possible.
Production Times
At JP Opticians, every order is custom made to your exact specifications. We take pride in crafting each pair of glasses with precision and care.
Orders are typically dispatched within 7-14 working days from the date of order. This timeframe allows us to ensure the highest quality and accuracy in your custom eyewear.
Shipping Methods
At JP Opticians, we are dedicated to delivering your orders swiftly and securely through our partnership with Royal Mail. Throughout the shipping process, you will receive:
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Frequent email updates on your order status
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A tracking number for real-time delivery updates
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Flexibility to adjust delivery dates or specify a safe location for drop-off
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Expected delivery time on the day of delivery
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Delivery confirmation with photo and GPS coordinates of the delivery location
International Shipping
| Country* | Shipping Time | Estimated Cost |
|---|---|---|
| Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Slovakia, Slovenia, Sweden | 3 - 5 Working Days | £5.95 - £9.95 |
| Gibraltar, Norway, Russia, Switzerland, Serbia, Ukraine and the Rest of Europe | 5 - 7 Working Days | £11.95 |
| USA, Rest of North America | 5 - 7 Working Days | £10.95 |
| Saudi Arabia, UAE, Lebanon, Jordan | 5 - 7 Working Days | £10.95 |
| Australia, China, Hong Kong, Japan, Malaysia, New Zealand, South Korea, Thailand, Taiwan, Vietnam, Rest of Far East and Australia | 5 - 7 Working Days | £10.95 - £13.95 |
| Argentina, Brazil, Mexico, Rest of Central and South America | 5 - 7 Working Days | £10.95 |
| Kenya, Nigeria, Pakistan, South Africa, Rest of Africa, Asia, Rest of Middle East | 5 - 7 Working Days | £11.95 - £15.95 |
*Times shown are for delivery after dispatch. Production times vary by prescription and lens type.
Important Customs Information
Note: Customs charges are not covered for certain countries within our shipping regions. This includes the following:
Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, Gibraltar, Greece, Hungary, Italy, Latvia, Lithuania, Netherlands, Poland, Russia, Serbia, Slovakia, Slovenia, Sweden, Ukraine
Need Assistance?
If you're unsure whether customs charges apply to your country or have any questions about the information above, we're here to help! Feel free to email us at [email protected] or call our friendly team on 0151 303 0066.